What’s the good in serving delicious food if your staff are barely able to actually get it to you? Our meal in the downstairs bar of Bird of Smithfield was a masterclass in hapless service, all delivered with an exceptionally un-charming ‘not my fault’ attitude. Our order was forgotten, then delivered – well, most of it anyway – a hand-knawing 45 minutes after we’d asked for it with only a shrug and a ‘kitchen’s busy’ by way of apology. A salad followed eventually and a side of chips arrived so long after we’d finished everything else that I had assumed they had dropped off the ticket along the way. If we hadn’t been in the middle of doing a quiz and therefore suitably distracted I’d probably have walked out.
Unfortunately, the burger was excellent, but I wouldn’t recommend you go to try it yourself, as your hunger pangs will be more troubling than the meal is tasty.
Bird of Smithfield Bar
26 Smithfield St, EC1A 9LB, 020 7559 5100